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My laptop is not loading into windows?

 It is common for laptops with damaged Windows files to try to load Windows then crash (commonly with the "blue screen of death" (as the geeks call it)) and loop around trying to load the operating system. It is also common for Windows to partially load then freeze up before you see icons, or for it to crash and go to the safe-mode F8 menu.

To determine if its hardware or software we have some hard-drive technician tools that tests the drives and the Windows structures. In about 75% of the time it's the hard drive rather than a "spontaneous" corruption of Windows files (or a virus/spyware attack). To determine what the exact problem is the technicians would need to test your laptop and then quote on repair